This policy explains what information Aqualite collects when you use www.aqualitemattress.com or contact us, why we collect it, and what we do with it. It applies to this website and to enquiries you send us through it.
Information we collect
We only collect information you choose to give us. When you submit an enquiry form or request a quotation, that is typically:
- Your name and, where you provide it, your company name
- Your phone number and email address
- The city or location you are enquiring from
- The details of your requirement and any message you write
Our website also records standard technical information such as your IP address, browser type and the pages you visited. This is used to keep the site working and to understand which pages are useful.
Why we use it
- To respond to your enquiry and prepare a quotation
- To arrange samples, despatch and after-sales support for an order
- To keep a record of business correspondence
- To improve the website and our product information
We do not use your details for automated decision-making, and we do not sell or rent them to anyone.
Sharing
We share your information only where it is needed to serve you: with our logistics partners to deliver an order, with our IT and email service providers who host this website and our correspondence, and where we are required to by law. Everyone we work with is expected to keep your information confidential and to use it only for the purpose we shared it for.
Cookies and analytics
This site uses cookies to keep the site functioning and, where enabled, to measure how the site is used. You can block or delete cookies in your browser settings; the site will still work, though some features may behave differently.
How long we keep it
Enquiries are kept for as long as needed to respond and, where they lead to an order, for as long as we are required to keep business and tax records. Enquiries that do not lead to an order are removed once they are no longer commercially relevant.
Your choices
You can ask us to tell you what information we hold about you, correct it if it is wrong, or delete it. Write to info@aqualite.in and we will act on your request. If you no longer wish to hear from us, tell us and we will stop contacting you.
Security
We take reasonable technical and organisational measures to protect the information we hold. No method of transmission over the internet is completely secure, so please do not send sensitive financial information through the website forms.
Changes
We may update this policy from time to time. The version published on this page is the one that applies.
Contact
Questions about this policy: info@aqualite.in · +91 91424 24275
Aqualite, Khasra No 180/2/1, Village Ismaila, Sampla Beri Road, Rohtak, Haryana 124102, India
Question about this policy?
Our team replies within 24 hours.